on-site support

If you request our presence at your site, an experienced engineer will personally attend to all reported problems.

remote support

Using remote connection from our office, we can establish a session to troubleshoot and solve the problem in your office. The most cost- and time-efficient mode of support.

telephone support

Whenever our advice is sufficient to resolve your problem, we are just a phone call away.

billing

On-site: minimum charge one hour, thereafter per actual time.

Remote support: min. 15 min. thereafter per actual time.

Telephone support: min 15 min. thereafter per actual time.